WASHINGTON – Today, following a response from Delta Air Lines to his letter demanding answers on the company’s use of AI to set individualized, surveillance-based fares, Senator Ruben Gallego (D-AZ) issued the following statement:
“Delta is telling their investors one thing, and then turning around and telling the public another. If Delta is in fact using aggregated instead of individualized data, that is welcome news. But it still begs the question: why did their president brag to their investors about their desire to ‘get you the right offer in your hand at the right time’?
“I urge Delta to offer clarification to the public and to shareholders on if the president misspoke to confirm that this is a full reversal of course.”
See coverage on Senator Gallego’s original letter to Delta Air Lines HERE.
8/1/25